vzor dopisu- odstoupeni od sluzby

Nezapomeň na fráze jako "I wish to terminate the contract No. (číslo) as of (datum)."

Zdůraznil bych, že opravdu nebudeš službu dále využívat, nejmíň třikrát jim tam v různých formách zopakuj, že opravdu končíš, nota bene, že bys dokonce rád požádal o potvrzení, že tvoje odstoupení od smlouvy vzali na vědomí.

Pokud bys měl nějakou hrubou pracovní verzi, můžeme to spolu zkonzultovat a doladit. Jak po stránce jazyka a formulací, tak i podle pravidla "víc hlav víc ví" :-)

How to Cancel your Sky contract
•You can cancel online, by post or by phone.
•Sky only permits the account holder to cancel an account. This is the person in whose name the Sky account is held. (The person actually paying the subscription might not be the 'account holder').
•There is a 30 day notice period.
•To ensure your contract ends by 12th month, contact Sky before the end of 11th month. You can cancel at any time from the 11th month.

Cancel by Post
The 30 day period is supposed to start from the date of your letter so make sure you date it clearly. But Carl found that Sky now insist on 31 days notice which (they claim) begins from the date they respond to your letter - see his message below.
Sky will need to know your full name, address, account number, viewing card number and any password on the account.
Write to:-
Sky Subscribers Services Limited, Customer Care Department, PO Box 99, Kirton Campus, Livingston, West Lothian, EH54 7PR
Carl wrote to cancel but beware, Sky required a 31 day notice period. He says: “I wrote to Sky requesting they cancel my Sky subscription 30 days from the date of my letter. Full name, address, account number, viewing card number and password were provided and clearly highlighted. I notified them I would be cancelling my Direct Debit following my next payment 2 days hence and therefore would not expect any further debits. However Sky had other ideas!!
So I thought you should be aware that when cancelling Sky by post they:
1) initiate the 31 (not 30!) day notice of cancellation from the date they action it and not the date of your letter according to Customer Services.
2) bill you for the extra days following your original 30 day notice period to the date they have confirmed your Sky subscription will cease.
3) if you cancel your direct debit they add a further administration charge of £3-91 to your bill.
4) if you refuse pay these additional charges and clear your account Customer Services informed me they will cancel the 'request to cancel' your Sky subscription and continue billing you with the additional admin charges!!!
Furthermore it took over 15 minutes on their premium rated phone line to be informed of the above. So I guess I'm going to have to pay the additional charges or face the prospect of indefinite bills being charged to my account. Please make other users of your site aware of this '31' day notice from date received requirement.” Thanks, Carl for this very helpful information.

Diky za prispevky. Telefonicky se mi nechce smlouvu rusit, nebot se Sky mam spatne telefonicke zkusennosti uz pri sjednavani smlouvy. On line jsem to zkousel, ale na zaklade on line podani mi volali s pokusem presvedcit me. Kdyz me nepresvedcili, abych u nich zustal, dali mi jine cislo na ktere mam volat pro zruseni.